Shipping Policy
Order processing
In-stock orders are generally prepared within 1–3 business days, excluding weekends and holidays.
Delivery estimates
Available methods, charges and estimated transit times appear at checkout. Dates are estimates and may change due to carriers, weather or address access.
Tracking and receiving
Tracking is sent when available. Customers are responsible for an accurate, accessible delivery address. Report visible damage promptly and retain packaging.
Delayed shipments
Contact hello@valleyclub.store with your order number if tracking stops updating or a shipment appears lost.